Terms of Service & Privacy Policy

Service Terms

Content Terms
‍We provide this app as a tool for you, so you can share your stories with your family and friends. As a user, you are responsible for the content you choose to share through the app, including stories, images, text, or other material. By using this app, you declare that you own or have permission to share the content you upload.

‍Privacy Policy for the Storybirds App and Website
‍At Storybirds, one of our main priorities is the privacy of our visitors. Here you can read about what types of information are collected and recorded by Storybirds, and how we use them. If you have any further questions or would like more information about our privacy policy, please do not hesitate to contact us. This privacy policy applies only to our online activities and is valid for visitors to our website and users of our app. It concerns the information shared and/or collected by Storybirds. This policy does not apply to information that is collected offline or through channels other than this website and our app. Our privacy policy was created with the help of a free privacy policy generator.

‍Consent
‍By using our website and our app, you hereby consent to our privacy policy and accept its terms.

‍Collection of Information
When you create an account, we ask for your contact information, which includes your name and phone number. We use your name so that others can recognize you when you wish to connect with other users in the app.Phone numbers are likewise used to establish connections, but also for login. Other users can only see your name and number when you send a request.We request access to your contacts in order to make it easier for you to invite other users to the app, so that you do not have to manually enter their phone numbers. This access is optional, and you can choose to decline it without it affecting your use of the app.We also ask for access to your microphone, which is used when you record stories in the app. The microphone is only activated when you turn it on yourself in the app.In addition, we ask for access to your camera so that you can make your stories more personal with your own images. Storytellers can add images to their stories, and listeners can take a profile picture. The camera is only used when you choose to take a picture in the app. In order to use Storybirds, it is necessary for you to grant us permission for these features (except for access to contacts).If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you choose to provide.

‍How We Use Your Information
We use the information we collect in various ways to:

  • Provide, operate, and maintain our website and app

  • Improve, personalize, and expand our website and app

  • Understand and analyze how you use our website and app

  • Develop new products, services, and features

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information regarding the website and our app, as well as for marketing and promotional purposes

  • Send you emails and/or text messages with notifications

  • Detect and prevent fraud

Use of SMS Feature and Permissions
Our app uses SMS in two contexts:

  • Security codes (OTP): When registering or logging in, we send a one-time code (OTP) via SMS to verify the user’s phone number. The app may automatically suggest or insert this code using a secure SMS service (e.g., the Android SMS Retriever API), so the user does not have to enter it manually. The code is used solely for authentication. We do not collect the contents of the SMS, and the code is not stored.

  • Invitations to other users: The app offers the user the option to invite others to use the app via SMS. When the user chooses to send an invitation, an SMS with pre-filled text is opened. The message is not sent automatically – the user can edit, send, or delete it through their device’s standard messaging app.

Permissions and Data Processing

  • The app requests access to SMS only in connection with the automatic reading of one-time codes (OTPs).

  • The app does not read other SMS messages and does not share or store any SMS data.

  • The SMS feature is never used for marketing or third-party purposes.

User Control

  • The user can choose whether the invitation is sent via SMS.

  • The user can refuse permission for automatic SMS reading at any time.

  • The SMS feature can be disabled via the device’s settings.

Log Files

Storybirds follows a standard procedure for the use of log files. These files log visitors when they visit websites. All hosting companies do this as part of the hosting services’ analytics. The information collected by log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. This information is not linked to any personally identifiable information. The purpose of the information is to analyze trends, administer the site, track users’ movements on the website, and gather demographic information.

Cookies and Web Beacons

Like any other website, Storybirds uses cookies. These cookies are used to store information such as visitors’ preferences and which pages on the site have been visited. The purpose of this information is to optimize the user experience by tailoring the content of the site based on the visitor’s browser type, device, and other relevant technical data. Please note that we do not collect or use cookies in our mobile app. All information relating to the use of cookies applies exclusively to our website and not to the app. The app functions without the use of cookies and therefore does not collect information through this technology. We use cookies for the following purposes:
‍

  • Improving the user experience on our website

  • Analyzing traffic and user behavior for the purpose of optimizing content

  • The right to erasure – You have the right to request that we erase your personal data under certain conditions.

  • Possible targeting of information so that we can make our communication more relevant

  • You can change your cookie settings in your browser at any time or delete saved cookies.

Third-Party Privacy Policies

Storybirds’ privacy policy does not apply to other vendors or websites that we cooperate with or link to. We have no control over, and are not responsible for, the content, privacy policies, or practices of these third-party websites or services. We therefore recommend that you review the privacy policies of these third-party services before interacting with them. These policies will give you an understanding of how your information is collected, used, and protected by the respective parties. You can choose to disable cookies through your individual browser settings. For more detailed information on cookie management with specific web browsers, you can visit the browsers’ respective websites.

GDPR Data Protection Rights

We would like to make sure that you are fully aware of all your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge a small fee for this service.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.

If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is protecting children while they use the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Storybirds does not knowingly collect any personally identifiable information from children under the age of 13. If you believe your child has provided this kind of information on our website or in our app, we strongly encourage you to contact us immediately, and we will do our best to promptly remove such information from our records. Your stories are yours and your listener’s – no one else listens to them.

Contact Us

If you have any questions or concerns about our Terms of service, please feel free to contact us at info@storybirds.dk. Enjoy!

Kom igang med at fortælle historier